All about IP Telephone Systems
Does your current telephone system do anything for the improvement of your company, apart from simply handling voicemail and voice calls?
You might not yet ask yourself about this query, even though you are looking for ways to replace your telephones. The reliability and costs is probably the very first thing that will pop out in your mind.
But, it is really important that you must still look into the more modern IP telephone systems like grandstream gxp1625
that can offer more than voice calls. Also, these systems allow the useful features of unified communications (UC) like videoconferencing from cellular devices, conducting voice mail transcription and web conferences.
To aid you in understand the true value of the IP telephone system, please continue to read this article up to the end.
A lot of companies look at the money that they could save whenever they will buy the IP telephone systems. But, as we talk about this topic, the amount of money you can save would entirely depend on some factors. Looking at your potential productivity gains is usually a lot better for companies to justify for an upgrade.
Moreover, we have already seen on how the IP telephone system is popular these days, especially for the company owners and employees. But, how can it improve your productivity?
To figure out, a survey has been conducted that asked employees about their aspects on how beneficial this system is in conducting or performing their job. According to the survey, most of their subjects stated that there has been improvement in handling telephone calls and messages such as the email, voicemail, text messages, and instant messages. This is the best advantage that the IP telephone system has brought to a lot of companies.
Most importantly, almost half of their subjects stated that the IP telephone system has also improved their experiences of the customers in doing business with the company. It has been a lot easier to provide the best supports and assistances whenever these are needed.
With this, you can have the opportunity to configure some call queues and be able to send some calls to the softphones on the laptops of the workers. This permits you to make a call center that would address all your clients' needs, even though your employees are not physically present in the workplace. In addition, this technology also has some additional features like call recording. Contact grandstream authorised distributor dubai